General

What is the technology behind providing Tally Prime Software on Cloud using OCP ?

OCP (https://onlinecontrolpanel.com) is a SaaS service platform for providing multiple Products and Solutions on the Cloud. this includes a compehensive CRM and live provisioning automation and management of the service

What are the system requirements for running Tally Prime Software on Cloud?

System requirements

CPU: Intel or AMD processor with 64-bit support
RAM: Min 1 GB free and available memory after OS and other Installs
Storage: 4 GB of free disk space
OS: Windows 2000, 2003, 2008, 2012, 2016, XP, Vista, 7, 8, 8.1 and 10
IOS 10.0 and above
Ubuntu 16.0 and above
Monitor: 1366 x 768 or higher
Internet: Internet connection for continuous and smooth operation (Min 100 Kbps consistent speed)

Why Choose Tally Prime Software on Cloud provided by OCP?

Tally Prime Software on Cloud comes with a host of Advantages as under:

The complete solution on Linux
Economical Solution with High functionality
There is no 3rd party paid or free software install required
There is no license violation of Microsoft OS, RDP & Office
Remote Access thru Cloud App – Linux, Windows or Mac
Data folder access available at Owner/ Admin Discretion
100% guaranteed protection from Virus, Malware and Ransomware
Data safety guaranteed thru Automated Verified Scheduled Backups
24×7 Phone, Email and Chat (Text, Audio & Video)
Tier 4 DC, 10G Network, Enterprise Hardware, 99.99% Uptime
The entire communication is confidential and Secure using https (SSL) & end-to-end encription

What is the server Up-Time for Tally Prime Software on Cloud?

99.99% is the guaranteed uptime for Tally Prime Software on Cloud. The entire internet services on the cloud is fully BGP and HSRP redundant

How do I register for Tally Prime Software on Cloud?

For any expresion of intrest kindly visit the contact us (https://onlinecontrolpanel.com/contact) or share your Mobile number for a call back (https://onlinecontrolpanel.com/get-a-callback)

What additinal services does OCP provides?

Online Control Panel team is dedicated and committed to provide Tally Prime Software on Cloud. The team is highly focused in developing and improving the solution by providing enhancements, upgrades and integrations for increasing the usability of Tally. OCP team stands committed to making Tally Prime Software on Cloud the most usable software with its full functionality.

What are the hours assigned to the support team?

All support is provided through the partners. OCP support team is available to the partners 24 x 7 x 365. The team can be reached by email, phone or chat, support link is (https://onlinecontrolpanal.com/support)

What type of Internet connectivity do I need to use Tally Prime Software on Cloud?

Tally Prime Software on Cloud requires Internet connection for continuous and smooth operation (Min 100 Kbps consistent speed)

Security

Is Data secure in Tally Prime Software on Cloud provided by OCP ?

Data is 100% secure. The security is deployed in multiple ways
The OS is Linux and is much more secure and stable than any other OS
The connectivity between client machine and DaaS machine is secure and on https
The Data folder has restricted permissions and can be managed only by Owner or Admin
The Data folder is getting backed up every 24 hours
There is NO threat to data in terms of virus, malware and ransomware

Is Cloud environment secure enough for running an Application like Tally?

Yes, we guarantee security. The additional features in OCP include restricted access to Tally Data and Tally Backup. The CRM hosted on https://onlinecontrolpanel.com/login provides all this security features and moreover it doesn’t give direct data access to users.

License

How many tally licenses will I need?

One Tally multi-user Gold license is normally adequate for approximately 15 users. The efficiency of Tally is based on the functioning of an organisation and the performance may vary depending upon the size and type of data. An organisation may have higher number of users or a heavy workload and in that case an additional Tally.Server9 install is highly recommended.

Is this Tally Prime Software on Cloud for multi-user access?

Yes, account data on Tally cloud could be accessed by multiple users in real-time. Each user us privided an independent Cloud Desktop that is connected to the common Data folder.

Can I upgrade / downgrade my subscription of number of Users at any time?

Please consult the partner from where you have procured the services. Yes you can apply (https://onlinecontrolpanal.com/support) for change in number of Users. It generally take up-to one day for upgrading / downgrading the number of users.

Can I use a Single user Tally License for Multiuser Access?

No. The users access will totally depend on type of License you have. A single user Tally License will allow only one user to login and work. For Multi-user Access you need a Multi-user Gold Tally License

Is Cost of Tally License Included in Tally Prime Software on Cloud using OCP?

No, Tally License is required to be purchased independently. One can use their existing Tally Licenses and the migration / porting is easy

Can we create multiple companies in Tally ERP Single User License?

The Tally functionality is fully intact. One can create multiple companies in Tally ERP Single User License

How many users can it accommodate?

Tally.ERP 9 works in a single user and multi-user environment and user(s) are able to connect to the same Data Folder. For high number of concurrent users, Tally.Server 9 is recommended as it increases the concrruency and thereby the efficienty in the functioning of Tally

Is the cost of Tally Prime / Tally Prime Server License considered in the Tally Prime Software on Cloud Solution?

The cost of Tally License(s) is not included in this cloud service. One needs to buy the Tally Prime / Tally Prime Server from a Tally partner and use the license on the cloud. One can also easily port / migrate any existing Tally Prime Software license to the cloud.

Which Microsoft Licenses should I need to take to use Tally Prime Software on Cloud Solution?

No Microsoft Licenses are required while accessing Tally. The entire solution is built on Linux. There is No 3rd party paid or free software install required. There is No license violation of Microsoft OS, Microsoft RDP & Microsoft Office as they are not used in the entire solution

Is it possible to for multiple users to access the same Remote Desktop while using Tally Prime Software on Cloud?

Only one user can login and work on one Desktop. You can have multiple users access the same desktop in turns. The desktop needs to be assigned to the user by the Owner / Admin

How many tally licenses will I need?

One Tally multiuser Gold license is adequate for approximately 15 users. An organisation with may have higher number of users and in that case, additional Tally.Server9 install is highly recommended.

How can my users access Tally Prime Software on Cloud from multiple locations?

A users needs internet connectivity and Cloud Services App (CSA) on his Desktop / Laptop to access Tally

Data

Can I store other Data on my Tally Prime Software on Cloud?

Tally Prime Software on Cloud is for storing Accounting data only. You can store any data on the remote desktop in a personal folder. We encourage that the storage should be used to keep and manage Accounting Data. The scheduled backups take backup of Tally data only.

How much storage will I get in Tally Tally Prime Software on Cloud?

Storage is generously provided under the suscribed plan. Please see plan details (http://onlinecontrolpanel.com/plans)

Is there any facility to create a local backup or copy data to my local system?

The Cloud Services App (CSA) allows the copy of Tally Backup to a Local Machine by Owner / Admin. The backup data access is highly confidential and only Owner or his designated user has rights to the same (http://onlinecontrolpanel.com/knowledgebase/how_to_download_tally_backup_data)

Where are Tally Prime Software on Cloud Servers located ?

Tally Prime Software on Cloud servers are located in Data Centers located in NTT DC at Delhi NCR. NTT Data Centers are Tier 3+ (Tier IV) certified and the best in the country.

Can users be given limited access to data?

Yes, each user access can be customized / restricted in accordance to the Owners requirement. OCP allows permission based access thereby guaranting safety from unauthorised access

How is the backup taken place?

Scheduled daily backups are a part of this solution. The backup tool makes a copy of the Data Folder containing Tally Data Files. The access to backups is permission based though OCP thereby preventing unauthorised access

Can users be given limited access to data?

Yes, each user access can be customized / restricted in accordance to the Owners requirement. The Cloud Services App (CSA) allows only authrised access to different functionalities and features as per permissions granted by the Owner / Admin

Can I manually take a backup?

Owner / Admin can take a manual backup or download backup taken by us

Functional

How OCP's Tally on Cloud works?

Tally is available on Cloud serves and is provided as a SaaS service. This billing is done user wise or number of Desktops you need to simultaneously login to access Tally Prime Software. With internet connectivity, users can access Tally on Cloud with their Username, Password and 2FA after installing the Cloud Services App (CSA). The Cloud Service App allows one to easily manage Tally Data, File transfer, Printers Management, Backups management, etc.

Can I access Tally on Cloud from Browser?

No, OCP’s Tally Prime Software on Cloud can only be accessed through the Cloud Services App (CSA)

Can I integrate other applications with Tally while working on cloud?

Tally is now-a-days integrated with lot of other applications like ERP, SAP, Web Portals, BI-Tools, etc. All such integrations are possible. Please contact the Technical Team on (https://onlinecontrolpanal.com/contact) for any help

Can my printers and barcode scanners work along with this?

Yes, all the barcode scanners and printers of any company are fully supported.

Can we access Tally Prime Software on Cloud from MacBook?

Yes, Tally Prime Software on Cloud client access is done using Cloud Services App (CSA) and is available for all Desktops laptops on, macOS and Windows (https://onlinecontrolpanal.com/download)

How is GST and its reports supported while working on Cloud?

With all new GST reforms Tally has come in with lot of features for managing GST related activities. Tally Prime Software on Cloud supports all those activities including exporting and printing of all GST related reports

How do I get my files exported from Tally while working on Cloud?

With Tally Prime Software on Cloud, you get all the exported files directly on your local machine folder without any third party tools that are a security risk

How do I Download and Upload my Data while working on Cloud?

Tally Prime Software on Cloud when accessed thru Cloud Services App (CSA) has a complete file management system. The Owner / Admin can grant rights to users that are required to upload and download the Tally Data. This is a permission based activity controlled by the Owner / Admin

Can we use Tally Prime on Cloud from Mobile Device?

Cloud Service App is available only for macOS and Windows.

Does Tally Prime Server work on Tally Prime Software on Cloud ?

Yes, We understands the need of Tally Prime Server in Tally environment and Tally Prime Software on Cloud provides a secure environment for running both Tally Prime Server and Tally Prime

If my Internet is not working, can I still work in Tally Prime Software on Cloud?

No, Tally Prime Software on Cloud is an Internet based service where both your Tally and Tally Data are on Cloud. Without Internet connectivity you cannot work on accessing Tally.

Is it possible to do TDL (Tally Definition Language) customization on Tally Prime Cloud?

Yes, all TDL customization on Tally accounting software on cloud platform is possible. For Integration kindly contact us.

Can I add / delete users myself?

Yes, the CRM (https://login.onlinecontrolpanel.com) with appropriate rights allows the addition and deletion of users in real time

Do I get the administrative control?

Yes, the CRM (https://login.onlinecontrolpanel.com) provides full rights (Administrative) to the Owner. The owner further creates users with appropriate rights in order to maintain desired security